Terms of Service

By accessing or using the Mithr Mediaworks LLP website ("Site") or engaging our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services. These Terms apply to all visitors, leads, clients, and any other users of our Site.

Scope of services

Mithr Mediaworks LLP provides digital agency services including web design and development, ecommerce solutions, digital marketing and automation, app development, and cloud and AI enablement. The specific scope, deliverables, timelines, and fees for any engagement are agreed upon in a separate written proposal or service agreement between Mithr Mediaworks LLP and the client.

Service agreement governs client relationships

For clients who engage us for professional services, the terms of the specific service agreement, proposal, or statement of work govern that relationship. In the event of a conflict between these Terms and a signed service agreement, the service agreement prevails.

Website use

Your use of this Site — including browsing, submitting enquiry forms, and accessing content — is governed by these Terms.

Permitted use

You may use this Site for lawful purposes only. You agree not to use the Site in any way that violates applicable local, national, or international laws or regulations.

Prohibited conduct

You must not: (a) attempt to gain unauthorised access to any part of the Site or its related systems; (b) transmit any unsolicited or unauthorised advertising or promotional material; (c) engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site; (d) use the Site to transmit any material that is harmful, offensive, defamatory, or otherwise objectionable; or (e) use automated tools to scrape, crawl, or harvest content from the Site without our prior written consent.

Our content

All content on this Site — including text, graphics, logos, images, case studies, and code — is the property of Mithr Mediaworks LLP or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

Client work

Intellectual property rights in work created for clients are governed by the relevant service agreement. Unless otherwise agreed in writing, upon full payment of all fees, clients receive a licence or ownership of deliverables as specified in their agreement.

Feedback

If you submit ideas, suggestions, or feedback to us, you grant us a non-exclusive, royalty-free, perpetual licence to use that feedback for any purpose without compensation to you.

When you submit an enquiry through our contact form, you consent to us contacting you via the details provided to discuss your enquiry and our services. Submitting an enquiry does not create a contractual relationship between you and Mithr Mediaworks LLP. A formal engagement begins only upon execution of a written service agreement.

No guarantee of results

While we are committed to delivering high-quality work and achieving the best possible outcomes for our clients, we cannot guarantee specific business results (such as revenue growth, traffic increases, or search rankings). Results depend on many factors outside our control.

Website accuracy

The information on this Site is provided for general informational purposes. We endeavour to keep it accurate and up to date, but we make no representations or warranties of any kind about the completeness, accuracy, or reliability of any information on the Site.

Third-party services

We may reference or recommend third-party tools, platforms, or services. We are not responsible for the performance, terms, or privacy practices of any third-party service.

To the fullest extent permitted by applicable law, Mithr Mediaworks LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or related to these Terms or your use of the Site shall not exceed the amount paid by you to us in the 3 months preceding the claim, or ₹10,000, whichever is lesser. Nothing in these Terms limits our liability for fraud, gross negligence, or any liability that cannot be excluded by law.

You agree to indemnify, defend, and hold harmless Mithr Mediaworks LLP and its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Site or your violation of these Terms.

Our Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content or practices of those sites and accept no responsibility for them. Visiting a linked site is at your own risk.

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in India. If you are accessing this Site from outside India, you do so at your own risk and are responsible for compliance with local laws.

We reserve the right to modify these Terms at any time. When we make changes, we will update the effective date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

If you have any questions about these Terms, please contact us at hello@mithrmediaworks.com. We will respond within 2 business days.